We stand by everything we do and providing a first class support service is as important to us as it is to our customers.
If you are looking for a quick piece of information you might find it in the Frequently Asked Questions below:
Support Frequently Asked Questions
Yes. We look after all warranty repairs for our customers.
Vodafone – Call 1211 to set up & 121 to retrieve your voicemails
O2/Plan.com – Call 1750 to set up & 901 to retrieve your voicemails
EE – Text the words VM ON to 150 & call 2222 to retrieve your voicemails
Contact us as soon as you can if your phone came from ourselves and we will arrange a loan device for you whilst we look at the best way of sorting your broken one. If you purchased your device elsewhere please return it to your service provider.
Contact us using the Support Link opposite and we will advise you according to your network & destination.
With Mike and Wendy there is that personal touch, no constant changing of account managers, when we call, we know it will be one of them on the line to assist us.
They are always very swift with any queries and due to our location, we usually get any hardware/sim replacements the same day.
The service cannot be faulted and due to their excellent management of the account we now seldom get any costs outside the bundle